SUPPORT
How can we help?
EMERGENCE is designed to preserve your campaign locally and keep play available when the network is not.
Email EMERGENCE supportlbrindley@fendorio.uk
QUICK ANSWERS
Before you contact us
Which devices are supported?
EMERGENCE supports iPhone and iPad in landscape and requires iOS or iPadOS 18 or newer.
Where is my campaign saved?
Your campaign, local profile and preferences are saved on your device. EMERGENCE does not use an account or cloud-save service, so progress does not synchronise between devices. Removing the app may also remove its local data.
What happens when I leave the app?
The world pauses and saves when EMERGENCE moves to the background. Time does not advance while the app is closed.
Can I play offline?
Core gameplay remains available offline. Optional interstitial ads require a connection; an unavailable, unfilled or failed ad never blocks a decision or campaign progress.
How do I change my privacy choices?
Where privacy options are required for your region, open Settings → Privacy choices in the app. You can also read the privacy choices section of our policy.
What should I include in a problem report?
Tell us your device model, iOS or iPadOS version, EMERGENCE version, what you expected, and what happened instead. Screenshots are useful when appropriate. Please do not send passwords, payment information or other sensitive personal information.
STILL NEED HELP?